Walk-in || Video KYC

Role: Telecaller
Designation: Assistant Manager / Deputy Manager
Experience: 2 years + in calling
Work Location: Goregaon (East), Mumbai
Education: Graduate

Key Responsibilities

•  Perform pre-login verification of life insurance proposals received from sales channels.
  •  Check and validate proposal forms, KYC documents, income proofs, age proofs, and medical requirements.
  •  Ensure compliance with IRDAI guidelines and internal underwriting policies.
  •  Identify discrepancies, missing information, or fraudulent indicators and escalate as required.
  •  Coordinate with sales teams, relationship managers, and underwriting for document clarification.
  •  Maintain TAT (Turnaround Time) and quality benchmarks.
  •  Update and manage proposal status in the core insurance system.
  •  Ensure proper documentation and record maintenance for audit purposes
  •  Support process improvements to enhance efficiency and accuracy..

Desired profile

• Strong attention to detail and analytical skills
• Good communication and coordination abilities
• Proficiency in MS Excel and internal systems
• Ability to work under deadlines and handle volumes.

Intersted candidates kindly share me your updated resume at

[email removed]

Whats app - [phone removed]