Walk-in || US Mortgage Servicing Senior Process Executive / Subject Matter Expert

Kindly register in below link before attending the walk-in.

https://forms.cloud.microsoft/r/g8SuMyEEvL?origin=lprLink

About the role

As a US Mortgage Servicing Senior Process Executive / Subject Matter Expert, you will make an impact by delivering accurate, compliant US mortgage-servicing operations and acting as a subject matter expert who guides the team through investor, regulatory, and foreclosure-related requirements. You will be a valued member of the US Mortgage Servicing team and work collaboratively with process leads, quality partners, and stakeholders across the servicing operation.

In this role, you will

• Perform US mortgage-servicing activities in line with investor and US regulatory guidelines, ensuring accuracy and adherence to servicing standards.
• Apply knowledge of banking industry rules, regulations, and government requirements relating to foreclosures.
• Multitask across daily volumes, prioritize work, and follow mortgage-servicing guidelines precisely.
• Coach and support team members, sharing subject matter expertise to strengthen process quality.
• Work flexibly across different shifts to meet business and client requirements.

Work model

At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance through our various wellbeing programs. Based on this role's business requirements, this is an onsite position requiring 5 days a week in a client or Cognizant office in Navi Mumbai, India.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered

• Graduate in any discipline.
• 2 - 8 years of experience in a US mortgage-servicing background.
• Working knowledge of banking industry rules and regulations, and government regulations regarding foreclosures.
• Familiarity with US regulatory and investor guidelines, with the ability to follow mortgage-servicing guidelines accurately.
• Strong interpersonal, written, and verbal communication skills, with sound analytical and judgment abilities.

These will help you stand out

• US Mortgage Certification.
• Proven ability to coach others and support team development.
• Strong planning and prioritization skills to manage daily workload.
• Proficiency in MS Office.