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    Job · 17902270

    Tech Mahindra logo

    Walk-in || Urgent Limited Vacancy For Work FROM Office (CSA)

    Tech Mahindra · Kolkata · onsite · Posted 37d ago

    ₹2.0L - ₹2.2L PA0–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Role & responsibilities

    (WORK FROM OFFICE)

    Job Opening: Customer Support Associate (Voice Process Hindi & English)

    We are currently hiring for our Voice Process (Hindi + English) with 100% Work From Office.

    Designation

    Customer Support Associate

    Job Role

    • Resolve customer queries via voice calls

    Job Details

    • Contractual role until 31st October
    • Fixed salary

    Eligibility Criteria

    • Minimum education: Higher Secondary (12th Pass)
    • Minimum 1year of BPO experience (with documents like Offer letter, last 3 months of pay slips and release letter)
    • Freshers are also welcome

    Work Details

    • Work timing: 247 rotational shifts
    • 5 working days with 2 rotational weekly offs
    • Maximum age limit: 40 years

    Skills Required

    • Excellent verbal communication skills in English and Hindi
    • No major MTI (Mother Tongue Influence) for voice process

    Interview Process

    • HR Round (Video Call; Aadhaar mandatory for WFH)
    • Typing Test (Minimum 25 WPM / 90% accuracy)
    • Final round

    Compensation

    • Experienced Candidates: 230530 CTC (Approx. 14.4K in-hand/month)(Monthly CTC Approx: 19.2k) (Minimum 1year experience in Bpo required)
    • Freshers: 205830 CTC (Approx. 12.4K in-hand/month)(Monthly CTC Approx: 17.1k)

    • Documents Required
    • Aadhaar Card (with complete Date of Birth) Mandatory
    • E-Aadhaar Mandatory
    • PAN Card Mandatory
    • Educational documents (10th & 12th mark sheets)
    • For experienced candidates:
    • Experience Letter
    • Offer Letter
    • Last 3 months payslips

    Interested candidates can reach out to Shreya at [[phone removed]] and over email their documents to [[email removed] ].

    If interested do share CV over mail and mention over mail body "INTERESTED FOR WFO" *(mandatory)*

    *TO SCHEDULE YOUR INTERVIEW CALL ON [phone removed] (HR SHREYA)

    i) Your updated CV *(mandatory)*

    *Immediate joiners only

    #Location details for Walkin interview:

    Tech Mahindra, DLF2, 1ST Floor, Block C, Rajarhat, Kolkata-700156(Opposite of Geetanjali)

    Candidates need to carry CV & Aadhar card(Government id card)

    Please ask the candidates to mention the consultancy name and HR name on the top of the cv.


    Preferred candidate profile



    Sourced from naukri

    Skills

    Customer ServiceHindi ReadingCustomer SupportExcellent Communication In EnglishDomestic Voice ProcessCustomer CareInbound ProcessDomestic BPOCustomer HandlingDomestic ProcessClient SuccessHindi Speakingbpovoice processVoice SupportBpo Voice

    About Tech Mahindra

    Tech Mahindra logo

    Tech Mahindra

    IT Services & Consulting

    119.3k+

    employees

    1986

    40 years old

    Pune, Maharashtra

    India

    ₹2L – ₹2.3L PA

    This role

    About

    We are digital changemakers – here to disrupt old ideas, blaze new trails, and help enterprises transform and scale at unparalleled speed. We are Tech Mahindra!

    Industries

    IT Services & ConsultingBPO/KPOConsultingAnalytics & KPOEngineering & Construction

    Employee ratings

    43,279 reviews

    3.4/ 5

    Culture

    3.2

    Career growth

    2.7

    Work-life

    3.4

    Employees rate it well for

    Salary5961Senior Management3868Work Life Balance3463Work Culture3249Appraisal3044

    Find them on

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    Walk-in || Urgent Limited Vacancy For Work FROM Office (CSA) · waiting for your command