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    Job · 17823696

    Tech Mahindra logo

    Walk-in || Urgent Limited Vacancy For Customer Support Associate(WFO)

    Tech Mahindra · Kolkata · onsite · Posted 37d ago

    ₹1.5L - ₹1.8L PA0–2 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    We are currently having openings in our Voice Process (L2) 100% work from office.

    Job Details

    • Contractual role until DOJ+90Days (For 3 Months)
    • Fixed salary

    Designation-

    • Customer Support Associate.

    Job Profile-

    • Have to resolute customers query Voice Call

    Mandatory Criteria-

    • Min HS Passed.
    • Fresher & experienced both can apply
    • Excellent verbal communication skill in English & Hindi without major MTI for Voice

    Process

    • Customer orientation.
    • Ready to work in 24/7 Shifts
    • No planned leave for upcoming 3 month after joining
    • 10 hour of the day, 9hrs. work and 1 hour break
    • Should have a typing speed of 25 WPM with 90% accuracy

    Interview Structure-

    • HR round - General check.
    • Typing Test
    • Voice Versant (V3 and above)
    • Client Round

    Payouts

    • Salary for minimum 12months experience candidate 14.500/- k in-hand (Approx)
    • Fresher- 12,400/- in-hand (Approx)
    • 100% fixed salary

    Documents Required

    • Education Mark sheets
    • Aadhar Card
    • Pan Card
    • Offer letter, Exp Letter & last 3 months pay slips (for experienced people only)

    Location details for Walkin interview:

    Tech Mahindra, DLF2, 1st Floor, Block C, Rajarhat, Kolkata-700156(Opposite of TCS Geetanjali)

    Candidates need to carry CV ; Aadhar card(Government id card)

    The candidates should mention HR name on the top of the CV.

    Interested candidates can reach out to:

    Sakshi Priya at [[phone removed]] or email their resume to [[email removed]].

    Sourced from naukri

    Skills

    Customer ServiceBpo Voice ProcessCustomer SupportProblem SolvingDomestic Voice ProcessCustomer CareDomestic BPOCustomer HandlingQuery Resolutionvoice processGood Communication In EnglishEscalation Management

    About Tech Mahindra

    Tech Mahindra logo

    Tech Mahindra

    IT Services & Consulting

    119.3k+

    employees

    1986

    40 years old

    Pune, Maharashtra

    India

    ₹1.5L – ₹1.8L PA

    This role

    About

    We are digital changemakers – here to disrupt old ideas, blaze new trails, and help enterprises transform and scale at unparalleled speed. We are Tech Mahindra!

    Industries

    IT Services & ConsultingBPO/KPOConsultingAnalytics & KPOEngineering & Construction

    Employee ratings

    43,279 reviews

    3.4/ 5

    Culture

    3.2

    Career growth

    2.7

    Work-life

    3.4

    Employees rate it well for

    Salary5961Senior Management3868Work Life Balance3463Work Culture3249Appraisal3044

    Find them on

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    Walk-in || Urgent Limited Vacancy For Customer Support Associate(WFO) · waiting for your command