Walk-in || Urgent Hiring For OTC Collections (Voice) - Chennai Location

Urgent Hiring for O2C Collections - HCLTech - Chennai(Work from Office)

Walk-in Date: 3rd September 2026(Thursday)

Contact Person: Yuvapriya HR

Interview Timings: 9:30AM - 1:00PM

Venue: Tower 4, HCLTech ,ELCOT Sholinganallur, Chennai.

Designation: Senior Process Associate

No Of Positions: 10

Experience: 1-3 Years

Work Location: Chennai

Shift: US shift

Key Responsibilities:

• Manage complex and highprofile accounts using defined collection strategies
• Own and control aged receivables as per SLAs and performance metrics
• Implement and remove service stops as per process guidelines
• Review UMCC and onaccount payments in line with ICMP standards
• Identify potential writeoffs and support aged debt clearance
• Drive quarterly and monthly debt & cash target achievements
• Execute endtoend dunning processes and handle legal escalations
• Identify and support continuous process and system improvements
• Collaborate with administrators and team leads to close knowledge gaps.
• Ensure strict adherence to best in class collection standards.

Background & Qualifications:

• Minimum 1 year of experience in OTC Collections (Mandatory)
• Finance background preferred
• (B.Com / MBA Finance will be an advantage)
• Excellent verbal and written communication skills
• Willingness to work in night shifts
• Proven track record of meeting targets and SLAs
• Strong working knowledge of MS Office
• Customerfocused mindset with strong negotiation skills
• Analytical thinking and problemsolving capability
• Exposure to project methodology is a plus
• Role Specific Competencies

• Result driven and self -motivated
• Strong learning orientation
• Team player with the ability to work independently
• Adaptable and flexible in a dynamic work environment
• Excellent customer service and stakeholder management skills.

Note:

Only candidates with OTC Collections experience are eligible

Immediate joiners or candidates with notice period of 30 days or less only. Others, please do not apply.