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    Job · 20634664

    HYDERABAD · FULLTIME

    Walk-in || Urgent Hiring For International Voice Process-Only Exp(Imm Joiner)

    IntouchCX

    IntouchCX

    Hyderabad · onsite · Posted 12d ago

    Sourced fromNaukri
    ₹2.5L - ₹4.0L PA1–2 yrsfulltimeHyderabad

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    Section · 01

    About this role

    IntouchCX Hiring Customer Service Associates


    Job Highlights


    • Position: Customer Service Associate (CSA Voice)
    • Location: Hyderabad
    • Work Mode: Work From Office (WFO)
    • Process: International Voice Process
    • Shifts: 24/7 Rotational Shifts
    • Experience Required: 1 to 3 years
    • Language: Excellent English Communication
    • Joining: Immediate Joiners Preferred

    Job Responsibilities


    • Handle inbound and outbound international voice calls
    • Communicate professionally with customers across different markets
    • Understand customer needs and requirements
    • Recommend suitable products and services
    • Resolve customer queries and concerns efficiently
    • Maintain high customer satisfaction
    • Support customer retention
    • Maintain accurate customer and call records

    Eligibility:


    • 10+2 Mandatory
    • Diploma (3 years)
    • Undergraduates
    • BE/B.Tech
    • Graduates Any Stream
    • 1 to 3 years relevant experience
    • Excellent English communication skills
    • Immediate joiners preferred

    Salary & Benefits:


    • Salary: 2.5 LPA to upto 4 LPA
    • Depends on assessment score & Experience
    • 5 Days Working
    • 2 Rotational Week-Offs
    • 24/7 Rotational Shifts
    • 2-Way Free Cab Facility up to 30 KM

    Walk-In Opportunity Candidates with relevant experience can directly walk in for an interview.


    Important: Mention HR Shaheen on your resume.


    How to Apply

    • Email: [email removed]
    • Call: [phone removed]
    • WhatsApp: [phone removed]

    While scanning the QR code select shaheen shultana as your HR. Important Safety Information :
    IntouchCX does not charge fees for recruitment, interviews, training, or onboarding. We will never ask for payment, or request financial or banking information during the recruitment process. We communicate only through official IntouchCX channels.If you receive a suspicious job offer or posting from anyone claiming to represent IntouchCX or be an IntouchCX employee, please report it immediately through our official website for review and verification.By signing this application, the applicant consents to IntouchCX collecting, using and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship.Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.



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    Section · 02

    Skills

    International Chat ProcessInternational VoiceInternational CallingUs Voice ProcessInternational Call CenterInternational ProcessInternational Voice ProcessInternational BPOBlended Process

    Section · Company

    About IntouchCX

    IntouchCX

    IntouchCX

    BPO

    3.3k+

    employees

    2001

    25 years old

    Winnipeg, Manitoba

    Canada

    ₹2.5L – ₹4L PA

    This role

    About

    We have built a culture around our people. By empowering our team members, we exceed your customers' expectations. A win for you is a win for us. Our solutions deliver unmatched customer experiences and actionable insights while leveraging our technology and innovation to improve performance and engagement. We do all this while remaining true to the culture and brand identity of our partners. Our 10 Things are the guiding principles that challenge us to lead with purpose and drive. They inform every team member, of every solution and every goal. As a company and as individuals, we know our ‘why’ and are driven to achieve it every day. It’s what helps us go above and beyond to guide our clients and each other. While we have bold growth goals, we’ll never sacrifice the thing that makes us who we are: our soul. It continues to shape our culture and partnerships. We work in a dynamic, ever-changing environment. We work with purpose and seize opportunities to set new industry standards.

    Industries

    BPOBPO/KPO

    Employees rate it well for

    Senior Management277Salary270Job Security173Work Environment147Work Culture113

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