Walk-in || Urgent Hiring || E-Mail Support Executive || Customer Service
Aavas Financiers · Jaipur · onsite · Posted 30d ago
Undisclosed0–4 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Summary: Will be responsible for managing, investigating, and resolving customer inquiries, complaints, and requests exclusively through written communication.
Freshers and Immediate Joiners are Preferable.
- Resolves user issues, queries, concerns with effective, clear, and professional writing communication over email.
- Follow up on Unresolved/reopen cases, coordinate with the technical, product team and reply to the customers adhering to the timelines.
- Consistently achieve the daily productivity targets and ensure quality standards are met.
- Provides prompt and efficient service to users including the appropriate escalation of user issues.
- Customer Relationship Management ( CRM Portal )
- Ability to work on CRM systems and practices.
- Respond to Emails within a specific timeframe.
- Maintenance of logs for customer interactions, transactions, and comments.
Interested Candidates can share resume/CV at [email removed] or can connect at [phone removed].
Sourced from naukri
Skills
Customer ServiceEmail CommunicationCustomer SupportcrmEmail ProcessEmail SupportCustomer Handlingemailcrm managementEmail WritingMail Draftingnon voice processQuery Resolutionnon voiceExcellent Verbal And Written Communication Skills
About Aavas Financiers
Aavas Financiers
NBFC
7.2k+
employees
2011
15 years old
Jaipur, Rajasthan
India
About
Aavas Financiers Limited is a leading housing loan finance company in India offering various types of home loans at attractive interest rates for the low-income segment with high eligibility.
Industries
NBFC
Employee ratings
2,338 reviews
3.9/ 5
Culture
3.7
Career growth
3.5
Work-life
3.7
Employees rate it well for
Salary175Work Culture152Work Environment130Senior Management120Work Life Balance101
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