Walk-in || Typist

Key Responsibilities

• Accurately type and prepare patient-related documents, reports, letters, forms, summaries, and other correspondence as required.
• Ensure timely documentation support for doctors, consultants, and the Apollo One patient services team.
• Prepare and format documents according to prescribed hospital standards and templates.
• Review documents for spelling, grammar, formatting, and data-entry errors before submission.
• Enter and update patient information accurately in the hospital information system or other authorized systems.
• Assist in preparing consultation notes, medical correspondence, referral letters, discharge-related documentation, and other documents as assigned.
• Maintain proper filing and organization of physical and electronic documents.
• Handle sensitive patient information with strict confidentiality and discretion.
• Coordinate with doctors' secretaries, nurses, front-office staff, billing, diagnostics, and other departments for required documentation.
• Prioritize urgent documentation requests, particularly for elite/VIP patients, while maintaining accuracy.
• Assist in printing, scanning, photocopying, uploading, and distribution of authorized documents.
• Ensure documents are shared only with authorized personnel and through approved channels.
• Support the front-office and patient experience teams with documentation requirements during patient visits.
• Maintain a professional, courteous, and discreet approach when interacting with elite patients and their attendants.
• Follow Apollo One's documentation, data privacy, information security, and service-quality protocols.
• Perform other administrative and documentation duties assigned by the reporting manager.

Desired Candidate Profile

• Graduate or diploma holder; additional certification in computer applications/office administration will be an advantage.
• 13 years of experience in typing, documentation, medical transcription, hospital administration, front office, or a similar role.
• Prior experience in a hospital, premium healthcare, hospitality, or corporate environment will be preferred.
• Excellent typing speed with high accuracy.
• Good knowledge of MS Word, Excel, email, document formatting, and basic computer applications.
• Strong command of English grammar, spelling, and written communication.
• Knowledge of medical terminology will be an advantage.
• Good attention to detail and ability to identify documentation errors.
• Ability to handle confidential information with maturity and discretion.
• Pleasant personality with good communication and interpersonal skills.
• Ability to work under pressure and manage multiple documentation requests simultaneously.