Walk-in || telesales

JOB DESCRIPTION TELESALES EXECUTIVE

Position

Telesales Executive

Department

Sales / Telecalling

Industry

Banking / BFSI / NBFC

Job Location

Navi Mumbai , Gurugram

Experience

0–5 Years

Freshers with good communication skills and a strong interest in sales may also be considered.

Job Responsibilities

• Make outbound calls to prospective and existing customers to promote banking and financial products.
• Understand customer requirements and explain suitable products and services.
• Generate leads through outbound calling and convert leads into successful sales.
• Explain product features, benefits, eligibility criteria, pricing, and applicable terms clearly to customers.
• Follow up regularly with interested and prospective customers to improve conversion.
• Handle customer queries and provide appropriate information regarding products and services.
• Maintain accurate records of calls, leads, follow-ups, and conversions in the CRM/system.
• Coordinate with the concerned teams for documentation and further processing of customer applications.
• Achieve assigned daily, weekly, and monthly calling and sales targets.
• Maintain professional communication and ensure a positive customer experience.
• Follow company policies, compliance requirements, and approved calling processes.

Candidate Requirements

• Minimum 12th Pass / Graduate from a recognized institution.
• Candidates with experience in Telesales, Telecalling, Banking, NBFC, Insurance, Loans, Credit Cards, or BFSI Sales will be preferred.
• Good verbal communication and convincing skills.
• Strong customer-handling and follow-up skills.
• Comfortable making outbound calls and working with sales targets.
• Ability to handle customer objections and convert leads.
• Basic computer knowledge and familiarity with CRM tools.
• Hindi and English communication skills; knowledge of the local language will be an added advantage.

Key Skills

Telesales | Telecalling | Lead Generation | Customer Handling | Sales Conversion | Follow-up | Objection Handling | BFSI Sales | Target Achievement | Communication Skills | CRM

Compensation

Fixed Salary + Performance-Based Incentives

Salary will be as per experience, location, and company norms.

Career Opportunity

• Opportunity to build a career in the Banking/BFSI sector
• Performance-based incentives
• Professional work environment
• Growth opportunities for high performers

Interested candidates can call on [phone removed]