Walk-in || Telesales Associate

Job Description Telesales Executive

Position: Telesales Executive
Department: Sales / Telecalling
Industry: BFSI / Banking / NBFC / Financial Services
Experience: 15 Years
Location: As per requirement
Employment Type: Full-Time

About the Role

We are looking for a Telesales Executive responsible for generating business through outbound calls, handling customer queries, explaining financial products, and converting leads into customers.

Key Responsibilities

• Make outbound calls to prospective customers from the provided leads/database.
• Explain product features, benefits, eligibility and documentation requirements.
• Generate and qualify leads through effective telephonic conversations.
• Follow up with interested customers and convert leads into business.
• Maintain regular follow-up with prospective and existing customers.
• Achieve daily, weekly and monthly calling and sales targets.
• Maintain accurate records of customer interactions and lead status.
• Coordinate with the sales/field team for further processing of qualified leads.
• Handle customer queries professionally and provide appropriate information.
• Ensure timely updating of calling sheets/CRM/ATS with customer remarks and follow-up status.

Candidate Requirements

• Graduate in any discipline preferred.
• Freshers with good communication and sales aptitude can be considered.
• Prior experience in Telesales / Telecalling / Inside Sales / BFSI Sales will be an advantage.
• Excellent verbal communication and convincing skills.
• Comfortable making a high volume of outbound calls.
• Target-oriented and self-motivated.
• Good customer-handling and negotiation skills.
• Basic knowledge of MS Excel and CRM systems preferred.
• Candidates with experience in Banking, NBFC, Insurance, Loan, Credit Card, CASA, Personal Loan, Home Loan or LAP telesales will be preferred.

Key Skills

Telesales | Telecalling | Inside Sales | Lead Generation | Customer Acquisition | Outbound Calling | Follow-up | BFSI Sales | CRM | Target Achievement

Compensation

Salary: As per experience and company norms + performance incentives.

Interested candidates can call on [phone removed]