Walk-in || Telesales Advisor

Role & responsibilities

Company Website : https://www.starhealth.in/

Job Description:

As a Telesales Executive, your primary responsibility will be to connect with potential customers via phone calls and educate them about our insurance products. You will play a pivotal role in building relationships with customer, assessing their insurance needs, and providing tailored insurance solutions.

 Key Responsibilities:

Conduct Outbound & Inbound Sales Calls:

 - Initiate and handle outbound calls to prospective and existing customers.

 - Present and sell insurance products and services to potential clients.

Identify Customer Needs:

 - Understand customer needs and recommend suitable insurance products.

 - Provide detailed information about the features and benefits of insurance policies.

Achieve Sales Targets:

 - Meet and exceed daily, weekly, and monthly sales targets.

 - Follow up on leads and convert them into sales.

Maintain Customer Relationships:

 - Build and maintain positive relationships with customers.

 - Handle customer inquiries and provide solutions promptly.

Record Keeping:

 - Maintain accurate and up-to-date records of customer interactions and sales activities in the CRM system.

 - Ensure all customer information is captured correctly and confidentially.

Compliance and Training:

 - Adhere to all regulatory and compliance standards related to insurance sales.

 - Participate in training sessions to stay updated on new products, services, and sales techniques.

Qualifications:

• Minimum qualification 12th  & Graduation
• Experience in telesales, preferably in the insurance sector.
• Excellent communication and interpersonal skills.
• Ability to explain complex information in a clear and understandable manner.
• Strong negotiation and persuasion skills.
• Knowledge of insurance products and services is a plus.
• Proficiency in using CRM software and other sales tools.

Benefits:

• PF , ESI , Group Medical Insurance.
• Competitive salary and Incentive structure.
• Training and professional development opportunities.
• Supportive and collaborative work environments.
• Opportunities for career advancement within the insurance & Sales sector.