Walk-in || Telecalling Executive For Lanson Toyota ( male )

Roles & Responsibilities:

• Contact customers through phone calls regarding finance and insurance options.
• Explain available vehicle finance, loan, insurance, and related products to customers.
• Understand customer requirements and suggest suitable finance or insurance options.
• Follow up with interested customers and existing leads.
• Coordinate with finance companies, insurance providers, sales teams, and customers.
• Collect and verify required customer information and documents.
• Maintain accurate records of customer calls, follow-ups, and lead status.
• Generate and update daily call and follow-up reports.
• Assist customers with queries related to loan processing, insurance renewal, policy details, and documentation.
• Coordinate with the concerned team to ensure timely completion of finance and insurance processes.
• Achieve assigned calling, lead conversion, and follow-up targets.
• Maintain good customer relationships and provide timely support.