Walk-in || Telecalling Executive - Casagrand Builders | Pune

Company: Casagrand Builder Pvt. Ltd.

Job Title: Tele calling (Site Support)
Location: East Pune

Head office: Yerwada

Industry: Real Estate
Company profile: https://www.casagrand.co.in/

Job Summary:

Casagrand is looking for enthusiastic and customer-oriented individuals for the position of Tele calling to support our Pune site. The ideal candidate will handle inbound/outbound calls, coordinate client site visits, and ensure a seamless customer experience from inquiry to visit.

Key Responsibilities:

• Handle inbound and outbound telecalls related to site visit inquiries.
• Follow up with potential customers, understand their requirements, and schedule site visits accordingly.
• Coordinate with the sales and site support team to ensure timely and smooth visits.
• Maintain accurate records of calls, client interactions, and feedback in CRM systems.
• Act as a liaison between customers and the site sales team.
• Ensure excellent customer service and follow-ups post-visit.
• Achieve daily/weekly targets for calls and visit coordination.

Requirements:

Candidate should be present in Pune, willing to travel Pune (East location).

• Education: Graduate preferred
• Experience: 0-6 years in tele calling, customer support, or a related field (Real estate experience is a plus)
• Good communication skills in English, Hindi, and Marathi
• Strong interpersonal and persuasion skills
• Ability to work under pressure and meet targets
• Basic computer skills and familiarity with CRM : Salesforce tools