Walk-in || TeleCaller/sales

Job Description Telecaller/Sales

CompanyNorthstar Safety Systemz Private Limited
Northstar Safety Systemz Private Limited is a leading EHS (Environment, Health & Safety) and ESG consulting organization providing safety audits, regulatory compliance, risk assessment, engineering services, training, and sustainability solutions to industries across India.

Job Location - Northstar Safety Systemz Private Limited SCO - 53, Level-1 & 2, Sector 29-D, Chandigarh 160030

Salary- Depends on the candidate's competency, experience, and current CTC.

About the Role - We are looking for a confident, energetic, and result-oriented Telecaller to join our business development team. The ideal candidate should possess excellent communication and interpersonal skills, be comfortable with cold calling, and have the ability to build professional relationships with prospective clients.

The candidate will be responsible for generating business opportunities by connecting with decision-makers, scheduling meetings for the sales team, maintaining CRM records, and ensuring a high level of customer engagement.

Key Responsibilities

• Conduct outbound cold calls to prospective clients across various industries.
• Introduce the company's services professionally and generate business interest.
• Qualify leads and identify customer requirements.
• Schedule meetings and appointments for the Business Development team.
• Follow up with prospects through calls, emails, and WhatsApp.
• Build and maintain strong client relationships.
• Handle customer inquiries professionally and provide accurate information.
• Maintain daily call logs and update CRM/database.
• Achieve daily, weekly, and monthly calling targets.
• Coordinate with internal departments for smooth client communication.
• Prepare lead generation and follow-up reports.
• Maintain confidentiality of customer information and company data.
• Represent the organization professionally during all client interactions.

Required Qualifications

• Graduate in any discipline.
• Freshers with excellent communication skills may also apply.
• Prior experience in telecalling, inside sales, customer support, or business development will be an added advantage.

Required Skills

• Excellent English communication skills (verbal and written)
• Strong cold calling abilities
• Client handling and relationship management
• Negotiation and persuasion skills
• Professional and presentable personality
• Active listening skills
• Good interpersonal skills
• Positive attitude and self-motivation
• Basic computer proficiency (MS Office, Email, Internet)
• Ability to work under targets and deadlines
• Time management and organizational skills

Preferred Candidate Profile

• Confident and persuasive communicator.
• Comfortable interacting with senior professionals and corporate clients.
• Quick learner with a proactive approach.
• Strong problem-solving abilities.
• Goal-oriented with a passion for sales and customer engagement.
• Ability to work both independently and as part of a team.

Key Performance Indicators (KPIs)

• Number of outbound calls made.
• Qualified leads generated.
• Meetings scheduled.
• Lead conversion ratio.
• Follow-up effectiveness.
• CRM data accuracy.
• Client satisfaction and communication quality.

Why Join Northstar Safety Systemz?

• Opportunity to work with one of India's growing EHS & ESG consulting organizations.
• Professional work environment with continuous learning opportunities.
• Exposure to leading corporate and industrial clients across multiple sectors.
• Career growth based on performance and competency.
• Performance-driven culture with opportunities for advancement.

How to Apply - Interested candidates may apply with their updated resume.

Email ID - [email removed]

Mobile Number - [phone removed]