Walk-in || Telecaller & Customer Support Executive
Volt10 Mega Trend India · Chennai · onsite · Posted 35d ago
₹2.0L - ₹2.2L PA0–1 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Telecaller & Customer Support Executive
We are looking for a friendly, confident, and responsible Telecaller & Customer Support Executive to handle customer calls, enquiries, follow-ups, and provide professional support to our agents and customers.
Key Responsibilities
- Handle incoming and outgoing customer calls
- Respond to customer and agent enquiries professionally
- Follow up on orders, payments, deliveries, and pending requests
- Provide basic information about company services, meetings, training, and procedures
- Handle WhatsApp and phone support
- Record and maintain customer call and follow-up details
- Coordinate with Warehouse, Courier, and Management teams
- Follow up on customer complaints until resolution
- Maintain professional and polite communication at all times
Requirements
- Good communication skills
- English & Tamil required
- Telugu/Hindi will be an advantage
- Basic computer knowledge Excel, Google Sheets, Email & WhatsApp
- Good listening and problem-solving skills
- Fresher or experienced candidates can apply
Sourced from naukri
Skills
Customer Supportfollow upHindiEnglishCustomer CareTeluguCustomer HandlingTamilWhatsApp supportexcelTelecallinginbound/outbound callingGood communication skills