Walk-in || Tele Sales

Roles and Responsibilities

• Handle customer queries via phone calls, emails, and chats to resolve issues related to banking products and services.
  
• Provide excellent customer support by addressing concerns, answering questions, and offering solutions in a timely manner.
  
• Identify opportunities for upselling and cross-selling of bank's products and services to existing customers.
  
• Maintain accurate records of all interactions with customers using CRM software.
  
• Meet daily/weekly targets set by the management for sales performance.