Walk-in || Tele Sales Executive

Role & responsibilities

Key Responsibilities

• Make outbound calls to potential and existing customers.
• Explain company products and services to customers.
• Identify customer needs and recommend suitable solutions.
• Generate leads and convert prospects into customers.
• Follow up on inquiries and maintain customer relationships.
• Achieve daily, weekly, and monthly sales targets.
• Update customer information and sales activities in CRM systems.
• Handle customer objections professionally and effectively.
• Coordinate with internal teams to ensure smooth order processing and customer support.
• Prepare sales reports and maintain accurate records.

Required Skills & Qualifications

• Bachelor's degree or equivalent qualification.
• 1-3 years of experience in telesales, telemarketing, or customer service (freshers may also apply where applicable).
• Excellent verbal communication and convincing skills.
• Strong negotiation and sales abilities.
• Good listening and interpersonal skills.
• Basic computer knowledge and familiarity with CRM software.
• Ability to work under pressure and meet targets.
• Fluency in English and local language(s).

Preferred Competencies

• Customer-focused approach.
• Positive attitude and self-motivation.
• Strong problem-solving skills.
• Time management and organizational skills.
• Team player with a results-oriented mindset.

Key Performance Indicators (KPIs)

• Number of calls made per day.
• Lead conversion rate.
• Revenue generated.
• Customer retention rate.
• Achievement of sales targets.

Salary: As per company standards + Incentives/Performance Bonus.