Walk-in || Tele Caller (School Admissions)

A telecaller manages inbound and outbound phone calls to promote products, generate leads, provide customer support, or handle inquiries.

Job Description (Roles and Responsibilities)

• Outbound Calling: Dial potential customers or existing clients to pitch company offerings, share product/service details, and schedule appointments.
• Inbound Support: Answer incoming calls from customers seeking help, product information, or grievance resolution.
• Lead Generation & Nurturing: Qualify prospective leads, follow up on prior discussions, and build sales pipelines.
• Database & CRM Management: Log call outcomes, update customer information, and record feedback accurately in the company's CRM software.
• Target Achievement: Meet daily, weekly, and monthly quotas for call volume, conversion rates, or appointments booked.
• Script Adherence: Follow structured communication guidelines while naturally adapting to customer reactions.