Walk-in || Techmahindra hiring freshers salary 4.5lks

Roles and Responsibilities

• Handle customer calls to resolve their queries and concerns.
  
• Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions.
  
• Maintain accurate records of all interactions with customers using CRM software.
  
• Collaborate with internal teams to resolve complex customer issues that require escalation.
  
• Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.
  

Desired Candidate Profile

freshers:4.5lks

Experienced:5.5lks

• 0-5 years of experience in BPO industry or related field (education/CSR).
  
• Excellent communication skills in English language (written & spoken).
  
• Ability to work on rotational shifts including night shifts.
  
• Strong problem-solving skills with attention to detail.
  
• Willingness to learn new processes quickly.

call hr@[phone removed]

• call hr fabiya@[phone removed]
• call hr mampi@[phone removed]
• call hr shree@[phone removed]
• call hr shravani@[phone removed]
  

Hi,

Your interview has been scheduled @ ignites Human capital services.

4Th Floor, Axis Samriddhi, JP Nagar 4th Phase, Dollar Layout, J P Nagar Phase 4, J. P. Nagar, Bengaluru, Karnataka 560078.

Land mark:Near to LEVELS PUB JP NAGAR