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    Job · 20530613

    CHENNAI · FULLTIME

    Walk-in || Team Manager

    HDB Financial Services

    HDB Financial Services

    Chennai · onsite · Posted 12d ago

    Sourced fromNaukri
    Undisclosed3–7 yrsfulltimeChennai

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    Section · 01

    About this role

    Role & responsibilities

    To Handle minimum of 3 - 5 team leaders with their team

    • To achieve collection targets of the Respective portfolios assigned.
    • Co-ordinate with bank team with respect to day to day operations.
    • Continuously monitoring Tele-calling teams performance, suggest and implement Strategies to enhance productivity.
    • Responsible for managing attrition across assigned teams.
    • Responsible for smooth flow of process relating to collections.
    • Prepare and publish report on daily team performance.

    KEY RESPONSIBILITIES

    • Team Handling, Target Achievement.
    • Suggest and Implement Strategies to enhance productivity.

    SKILLS / COMPETENCIES REQUIRED

    • Graduate

    Preferred candidate profile


    Graduate

    • 0 - 5 yrs experience.
    • Good communication and Keyboard skills.
    • High level of Self Drive/Enthusiasm.

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    Section · 02

    Skills

    Outbound Voice ProcessCollection TelecallingbpoCall Center Operationsvoice process

    Section · Company

    About HDB Financial Services

    HDB Financial Services

    HDB Financial Services

    NBFC

    89.9k+

    employees

    2007

    19 years old

    Ahmedabad, Gujrat

    India

    About

    Leading non-banking financial company operating under a major financial group, serving over 10 million customers with loans, insurance, and collections.

    Industries

    NBFCBPO/KPOFinancial ServicesBanking

    Employee ratings

    25,662 reviews

    3.9/ 5

    Culture

    3.7

    Career growth

    3.3

    Work-life

    3.8

    Employees rate it well for

    Salary3153Work Environment1933Work Culture1357Senior Management1297Career Growth1167

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