Agent
Jobs
Applied
Tracker
Profile
    1. Jobs for you
    2. Job

    Job · 19363975

    Tech Mahindra logo

    Walk-in || Team Lead

    Tech Mahindra · Hyderabad · onsite · Posted 25d ago

    Undisclosed3–6 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Role: Team Lead - Operations - U3 

    Locations: Hi-Tech City, HYD, TG  2-way transportation will be provided.

    Exp: 4+ years till 8 Years (Min 2 Years as a TL on papers is mandatory and must have exp in handling a team of at least 8 members & above)

    Shift:  UK shift (12PM till 9:30PM & Fixed week offs on Sat & Sun)

    APPLICANT’S SPECIFICATION

    • Relevant University degree
    • Work experience: At least 2-7 years of experience as a Team Lead
    • Initial test pass at the interview stage


    KNOWLEDGE & EXPERIENCE / PERSONAL ATTRIBUTES

    • Strong English verbal and written communication skills (CEFR C1 level for Reading and Writing)
    • Proficient in working on MS Office suite of applications
    • Knowledge of building KPI reports using Excel PIVOTs or PowerBI is preferable
    • Has passion and committed to the success and growth of the team
    • Ability to work independently and think ‘out of the box’
    • A credible enthusiast with a relentlessly positive attitude and an effective leadership style
    •  Able to motivate and encourage others, coaching where appropriate
    •  A trusted, approachable 'go-to' and respected team player
    • An excellent communicator; with excellent listening skills, patience, and open to a diversity of ideas, perspectives and differences in approach and cultural styles
    • Confident & capable of interacting with multiple and complex stakeholder requirements
    • First-rate time management and ability to prioritize
    • Tenacity and attention to detail is critical
    • Shows strong organizational skills
    •  High levels of accuracy and attention to detail
    •  Able to prioritize workload and meet deadlines
    •  Ability to work independently and in teams
    •  Flexible and calm – can adjust to changing circumstances
    •  Must be able to learn, understand, and apply new techniques and work practices

    Interested candidates can share their resumes at: [email removed]



    Sourced from naukri

    Skills

    CSATteam coachingAttrition ManagementTeam HandlingTeam Motivationteam managementTeam SupervisionProductivityattritionshrinkageSLA ManagementAttrition ControlShrinkage ControlKRAEscalation Management

    About Tech Mahindra

    Tech Mahindra logo

    Tech Mahindra

    IT Services & Consulting

    119.3k+

    employees

    1986

    40 years old

    Pune, Maharashtra

    India

    About

    We are digital changemakers – here to disrupt old ideas, blaze new trails, and help enterprises transform and scale at unparalleled speed. We are Tech Mahindra!

    Industries

    IT Services & ConsultingBPO/KPOConsultingAnalytics & KPOEngineering & Construction

    Employee ratings

    43,279 reviews

    3.4/ 5

    Culture

    3.2

    Career growth

    2.7

    Work-life

    3.4

    Employees rate it well for

    Salary5961Senior Management3868Work Life Balance3463Work Culture3249Appraisal3044

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Walk-in || Team Lead · waiting for your command