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    Job · 14434545

    Startek logo

    Walk-in || Team Lead

    Startek · Bengaluru · onsite · Posted 55d ago

    ₹4.0L - ₹6.5L PA1–6 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Lead and manage a team of Key Account Managers (KAMs) handling e-commerce sellers • Monitor and drive team performance to achieve sales, revenue, and growth targets • Analyze seller performance and provide strategic inputs to enhance business outcomes • Coordinate with internal stakeholders to ensure seamless seller support and resolution • Conduct regular reviews, coaching, and training sessions for the team • Maintain team motivation and discipline while ensuring performance benchmarks are met • Manage dashboards, track KPIs, and generate performance reports using Excel


    Desired Candidate Profile • Graduate in any discipline (10+2+3) • Minimum 4 years of experience in KAM/RE (Relationship Executive) processes • Minimum 1 year of team handling experience • Proficient in MS Excel and comfortable with data analysis • Strong communication skills in Hindi and English • Proven leadership skills with ability to drive results through team • E-commerce domain experience preferred

    Location: Bangalore, Shivajinagar

    Salary upto 7 Lakh

    Interested candidates can share their resume to [email removed] or call me on [phone removed]

    Sourced from naukri

    Skills

    Team Handlingkey account managementattritionshrinkageB2B SalesKPIKRA

    About Startek

    Startek logo

    Startek

    BPO

    19.8k+

    employees

    2017

    9 years old

    Mumbai, Maharashtra

    India

    ₹4L – ₹6.5L PA

    This role

    About

    Startek is a global provider of customer experience management and business process outsourcing solutions, serving industries such as telecom, healthcare, banking, and retail. The company offers services including customer care, technical support, collections, and back-office operations, leveraging digital technologies and analytics to enhance client engagement. With a strong presence in India and worldwide, Startek focuses on delivering scalable, cost-effective, and high-quality outsourcing solutions. Its operations firmly position it within the BPO & customer experience management industry.

    Industries

    BPOBPO/KPOIT Services & Consulting

    Employee ratings

    9,497 reviews

    3.0/ 5

    Culture

    2.9

    Career growth

    2.5

    Work-life

    2.9

    Employees rate it well for

    Salary1428Senior Management1028Work Environment833Appraisal506Job Security461

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Walk-in || Team Lead · waiting for your command