Walk-in || Team Lead
Mervice Infotech · Bengaluru · onsite · Posted 64d ago
₹3.5L - ₹4.2L PA1–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Team Coaching: Guide agents daily, offer feedback, and help them solve tough issues.Queue Management: Keep response times low and ensure email, chat, or phone queues stay clean.Handling Escalations:
Sourced from naukri
Skills
Team Handlingshrinkage
About Mervice Infotech
Mervice Infotech
BPO
501-1000
employees
Kolkata, West Bengal
India
₹2.4L PA avg
Avg at Mervice Infotech
₹3.5L – ₹4.3L PA
This role
About
As a prominent player in the BPO sector, the firm focuses on optimizing operations through outsourcing, enhancing cost-efficiency and productivity for its clients.
Employee ratings
10 reviews
4.0/ 5
Culture
4.8
Career growth
4.4
Work-life
4.5
Employees rate it well for
Overall Company40Company Culture39
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