{"@context":"https://schema.org","@type":"JobPosting","title":"Walk-in || Tcs Chennai F2F - ServiceNow HRSD","description":"

Role & responsibilities

The Business Process Consultant ServiceNow HRSD is a functional and process expert responsible for helping customers transform and optimize HR service delivery using the ServiceNow HRSD platform. This role works closely with HR stakeholders, IT teams, and ServiceNow delivery teams to translate business requirements into scalable, bestpractice HRSD solutions that drive employee experience, efficiency, and compliance.

Act as the HRSD process expert during customer engagements, guiding organizations through HR service transformation initiatives [ServiceNow...sultant JD | Word]
Conduct process discovery, gap analysis, and futurestate design workshops with HR, IT, and business stakeholders
Define and optimize HR service delivery processes, including:
HR Case Management
Employee Service Center
Knowledge Management
Lifecycle Events (Onboarding, Transfers, Offboarding)

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