WALK IN. STAND OUT. GET HIRED. | Walkin Drive at WNS, Capgemini

Role & responsibilities

• Handle end-to-end General Insurance/P&C claims, including FNOL, assessment, settlement, and closure.
• Review policy coverage, claim documents, liability, and damages to determine claim validity and settlement amounts.
• Coordinate with customers, insurers, brokers, third parties, legal teams, and other stakeholders for timely claim resolution.
• Identify potential fraud, and support subrogation, recoveries, payments, and escalations as applicable.
• Ensure compliance with policy guidelines, regulatory requirements, SLA/TAT, quality, and accuracy standards while maintaining accurate claim records.

Preferred candidate profile

• Bachelor's degree in Arts and Commerce background.
• Good knowledge of insurance concepts.
• Strong analytical, problem-solving, communication, and stakeholder management skills.
• Excellent attention to detail with the ability to interpret policy and claim-related documents.
• Ability to manage multiple claims while meeting defined SLA, TAT, quality, and accuracy standards.
• Proficiency in MS Office and claims processing platforms; willingness to work in rotational/night shifts as required.