Walk-in || Showroom Manager - Jewellery

Role & responsibilities

We are looking for a result-oriented Jewellery Showroom Professional to take ownership of showroom sales, customer experience, team performance and daily operations.

• Achieve daily, monthly and annual sales targets.
• Drive upselling, cross-selling, conversion, average bill value and profitable sales.
• Possess strong knowledge of jewellery products, manufacturing, workmanship, quality and pricing, and confidently explain the value of high-workmanship jewellery to customers.
• Deliver a 5-star customer experience and build long-term customer relationships.
• Conduct daily team meetings, allocate manpower and monitor staff performance.
• Train, motivate and develop the showroom sales team with zero bias or favouritism.
• Maintain proper stock control, FIFO product movement, display standards and daily product requirements.
• Ensure strict control over jewellery, cash, customer handling and showroom security.
• Develop repeat customers, referrals and VIP/customer relationships.
• Drive local business-development activities such as Magalir Kulu meetings, village outreach, roadshows, bus-stand activities and other promotional activities.
• Coordinate with digital/social-media teams for customer acquisition and online promotions.
• Monitor competitors and identify new sales opportunities.
• Submit daily sales, marketing, customer feedback, competitor and innovative-ideas reports to management.
• Continuously identify ways to improve sales, customer experience, productivity and profitability.
• Take complete ownership of responsibilities and deliver measurable results.

We are looking for a performer not a promise-maker. The candidate must have strong ownership, discipline, integrity and the fire in the belly to achieve results.

Preferred candidate profile

We are looking for a high-energy, ambitious and trustworthy jewellery professional who wants to build a long-term career with a growing 60-year legacy jewellery organization.

The ideal candidate should have:

• Strong jewellery product and manufacturing knowledge.
• Excellent sales, negotiation and customer-handling skills.
• Ability to explain workmanship, quality and product value to customers.
• Strong upselling, cross-selling and closing ability.
• Excellent customer relationship-building skills.
• Strong team-handling and manpower-management capability.
• Ability to train, motivate and lead employees.
• Commercial understanding of sales, margins, stock and profitability.
• Good reporting, analytical and problem-solving skills.
• Ability to understand competitor strengths and market opportunities.
• Proactive attitude towards local marketing and business development.
• High level of integrity and professional discipline.
• Clean employment track record with no serious integrity-related issues.
• Strong ownership, accountability and execution ability.
• Willingness to learn, grow and take higher responsibilities.

Who We Want

We need someone who believes:

“Give me responsibility, give me a team and give me a target—I will take ownership and deliver the result.”

We value performance, integrity, leadership, customer relationships and execution.

For the right candidate, salary will not be a constraint. Compensation will be based on experience, proven capability and results.

If you are looking for more than a job and want to build a long-term career with a respected jewellery brand, we would like to meet you.