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    Job · 21783572

    Tata Consultancy Services logo

    Walk-in || Service Desk Agent | Walk-In | Bangalore

    Tata Consultancy Services · Bengaluru · onsite · Posted 9d ago

    ₹4.0L - ₹9.0L PA2–4 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Role & responsibilities

    Service Desk Agent | Walk-In | Bangalore

    Experience: 24 Years
    Location: Bangalore
    Relevant Experience: Service Desk / IT Support

    Mandatory Skills:

    • Service Desk / L1 Technical Support experience
    • Hands-on experience with Nexthink & ServiceNow
    • Troubleshooting: Windows 10/11, Microsoft 365, Outlook, Teams
    • Knowledge of Active Directory / Entra ID, VPN, connectivity & endpoint issues
    • Experience handling support via Voice, Chat & Email

    Requirement: Strong communication and troubleshooting skills with end-to-end ticket ownership.



    Sourced from naukri

    Skills

    VPNendpoint issuesL1 Technical Support experienceServicenowconnectivityNexthinkActive DirectoryMicrosoft 365Entra IdoutlookTeamsChatWindows 10/11voiceService DeskIT Support

    About TCS

    Tata Consultancy Services logo

    Tata Consultancy Services

    IT Services & Consulting

    608.0k+

    employees

    1968

    58 years old

    Mumbai, Maharashtra

    India

    ₹4L – ₹9L PA

    This role

    About

    An IT services and consulting firm offering business solutions, committed to driving innovation for global enterprises.

    Industries

    IT Services & ConsultingFinancial ServicesInternetEducation & TrainingBPO

    Employee ratings

    1,14,115 reviews

    3.3/ 5

    Culture

    3.2

    Career growth

    2.3

    Work-life

    3.5

    Employees rate it well for

    Job Security22973Salary21006Work Life Balance15396Appraisal10413Work Culture8916

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    Walk-in || Service Desk Agent | Walk-In | Bangalore · waiting for your command