Walk-in || Senior Process Specialist - Personal Injury (PI)

Job description

We are seeking experienced Senior Process Specialist - Patient Injury (PI) with in-depth knowledge of U.S. medical billing processes.

Role & responsibilities

• Job Title: Senior Process Specialist - Patient Injury (PI)
• Experience: 3 to 5 Years (or 5+ years)
• Location: Avadi(Work From Office)
• Joining: Immediate
• Shift: Night Shift
• Night Shift( Transportation: No cab facility provided candidates must arrange their own commute)

Role & responsibilities

Role Focus:

• Claim processing, payment posting, and patient account follow-up.

Key Responsibilities:

• Independently manage assigned PI/WC accounts and cases.
• Conduct high-volume inbound and outbound calls with patients, attorneys, law firms, insurance carriers, adjusters, providers, and other stakeholders.
• Analyze case information and identify missing or inconsistent documentation.
• Coordinate with attorney offices regarding patient claims, medical records, liens, settlement updates, and outstanding balances.
• Coordinate with insurance companies/adjusters regarding claim status, authorization, payment, denial, and pending requirements.
• Manage follow-up queues and ensure no case becomes inactive due to missed follow-up.
• Support junior analysts/callers with process clarification and difficult calls.

Core Skills Needed:

• In Depth knowledge of US healthcare RCM, good phone communication, and attention to detail.

Interested candidates are invited to attend a direct interview at the venue detailed below.

Interview Mode: Direct Walk-in

Timing: 5.30 PM to 7.30 PM (Monday to Friday)

Venue:

SAGE Healthy Global, Thirumalai Rajapuram(Near Avadi railway station) Avadi, Tamil Nadu 600054

Perks and benefits

Regular Annual performance appraisals, be a part of growing organization and get recognized for your hard work