Walk in || Senior Process Executive - Accounts Receivable (OTC)

Level - Senior Process Executive

Work Mode - Work from Office

Shift - US Shift

Technical Skills, Experience and Qualification

• Strong knowledge of F&A AR domain primarily Cash Application in the AR collections space (Cash, Cheque, EFT postings)
• Proficiency and hands-on knowledge in SAP: specifically - Cash application functionality of SAP, Reconciliation, investigating suspense/unallocated cash etc.
• Knowledge and proficiency in 3rd party applications used in cash applications JP Morgan, Pay Connexxion etc.
• Has experience in complex transitions in the F&A domain.
• Experience in service delivery specific to metrics management and handling client calls
• Experience in Insurance F&A domain- Back-office Operations preferred
• Ability to handle calls to make direct contact with brokers and agents for clarifications on payments received/ further information needed.
• Demonstrated experience in handling efficiency based Six Sigma projects.
• Advance Level knowledge of Microsoft Office applications like, Word, Excel, PowerPoint etc.
• Demonstrates analytical, critical thinking and problem-solving skills.
• Able to handle multiple tasks and shift priorities in a challenging environment.
• Willing to render extended work hours as necessary.

Soft Skills and Abilities  Required

• Experience interacting with end clients via written or verbal medium.
• Problem identification and analytical ability.
• Excellent interpersonal skills and able to drive performance and motivate the team.
• Ability to work with cross-cultural staff.
• Self-initiative, drive, and zeal for continuous improvement.
• Planning skills - ability to prioritize the tasks and deliver assigned task by deadlines.
• Coaching and Feedback ability
• Flexibility of working in shifts in a 24x7 environment

Preferred

• Able to handle complex / critical situations.
• Eye for detail
• Customer Focused
• Six Sigma Orientation