Walk-in || Senior Customer Service Manager

Senior Customer Relationship Manager

Walkin Interview :Arihant Epark 2nd floor,near corporate office Adyar-600020.

HR Vishali-[phone removed].

31/8/26 to 12/9/26 interview dates

Shift timings: 6 to 3.30pm/ 9.30 to 6.30pm/4pm to 2am.

Key Responsibilities:

• Welcoming the customer on-board and create a Member Profile

• Understanding the member choice, expectations and identifying the uniqueness of the Member

• Searching, screening, short listing, establishing contact, initiating meeting between members and creating success stories

• Maintaining good rapport with the member; providing the right Elite experience and delivering quality service

• Managing a set customer portfolio with robust follow up

Skill and Competencies required:

• Excellent command over English language, fluency in the regional language (English/Tamil) proactive ness, listening skills, service orientation

• Ability to read/interact to understand the customer requirements

• High Emotional quotient, Persuasion Skills

• Punctuality & Presentation skills

Behavioral

• Values – Integrity / Honesty / Respect

• Communication – Oral & Written skills / Listening

• Executive Presence

• Business / Telephone Etiquette

• Influencing Skills

• Empathy