Walk-in || Senior Associate - Branch Operation (Core Persistency)

Role & responsibilities

Purpose of the Job:

To ensure customer service and support all backend operation like NB, PS, Accounts Revival, and Lead Generation and to track & increase Persistency and Revival UW.

Duties & Responsibilities:

Revival (Persistency calling and collection)

Cross Selling BCSS, ABC, NPS & Loan.

Renewal Premium – Calling & Collection

Full time persistency calling through Company App, Updating disposition into company app

Coordination with Sales stakeholders for support related to Renewal Premium collection

Occasional Field visits to meet customers as per need basis

Knowledge, Skills & Abilities:

Academic Qualification: Graduate/Post Graduate

Work Experience: 1-2 years of experience in operations, customer service, backend operations preferably from Insurance or Banking sector.

Required Skills:

Good communication skills

MS Office (Excel, PowerPoint and etc.)

Regards,

Asvini J

HDFC Life-HR

[email removed]

[phone removed]