Walk-in || Salesforce Service Cloud
Tata Consultancy Services · Chennai · onsite · Posted 44d ago
Undisclosed7–10 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Role & responsibilities
- Design, develop, and implement Salesforce Service Cloud solutions.
- Configure Case Management, Entitlements, SLAs, and Omnichannel Routing.
- Develop custom solutions using Apex, LWC, Flows, and Lightning Components.
- Integrate Salesforce with external applications and enterprise systems.
- Build reports, dashboards, and service performance analytics.
- Automate customer service processes and workflows.
- Collaborate with business stakeholders to gather requirements and deliver solutions.
- Perform code reviews and enforce Salesforce best practices.
- Support deployments, enhancements, and production issues.
- Mentor junior developers and provide technical guidance.
- Ensure platform security, scalability, and performance.
Sourced from naukri
Skills
flow integrationsLwccase managementcrm analyticsOmni-Channel RoutingApexService Cloud
About TCS
Tata Consultancy Services
IT Services & Consulting
608.0k+
employees
1968
58 years old
Mumbai, Maharashtra
India
About
An IT services and consulting firm offering business solutions, committed to driving innovation for global enterprises.
Industries
IT Services & ConsultingFinancial ServicesInternetEducation & TrainingBPO
Employee ratings
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3.3/ 5
Culture
3.2
Career growth
2.3
Work-life
3.5
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