Walk-in || Salesforce Field Service Lightning

Walk-In Drive !!! 5 Sep 2026 !!! TCS Mumbai

Job Role: Salesforce Field Service Lightning

Exp: 7+ Years

Location: Mumbai

Role & responsibilities

• Design and implement Salesforce Field Service Lightning (FSL) solutions to support field operations.
• Configure and manage Work Orders, Service Appointments, Service Resources, Territories, and Scheduling Policies.
• Develop custom solutions using Apex, LWC, Aura Components, and Flows.
• Configure Workforce Management, Dispatcher Console, and Mobile App capabilities.
• Implement optimization strategies for scheduling and resource allocation.
• Integrate FSL with ERP, HRMS, CRM, and third-party systems using REST/SOAP APIs.
• Customize Service Cloud and FSL functionalities to meet business requirements.
• Develop and maintain automation using Flows, Process Builder, and Apex.
• Perform data migration, deployment, testing, and production support.
• Collaborate with business stakeholders to gather requirements and provide solution recommendations.
• Troubleshoot and resolve production issues while ensuring application performance and reliability.
• Participate in Agile ceremonies, code reviews, and release activities.

PB - AMA