Walk-in || Salesforce Field Service Lightning

Role & responsibilities:

• Design, configure, and implement Salesforce Field Service Lightning solutions.
• Configure Service Territories, Work Orders, Service Appointments, and Resource Scheduling.
• Manage Dispatcher Console and scheduling optimization processes.
• Develop custom solutions using Apex, LWC, Flows, and Salesforce platform capabilities.
• Support Field Service Mobile application deployment and enhancements.
• Integrate Salesforce FSL with ERP, CRM, inventory, and third-party systems.
• Automate field service workflows and business processes.
• Collaborate with business stakeholders to gather requirements and provide scalable solutions.
• Conduct testing, UAT, deployment, and release management activities.
• Troubleshoot production issues and ensure platform stability.
• Prepare technical and functional documentation.
• Support continuous improvement and digital transformation initiatives.