Walk-in || Sales Telecaller

Role & responsibilities

JOB DESCRIPTION SALES EXECUTIVE

Company: Healthvadi
Location: Noida
Employment: Full-time

Role Overview

We are looking for a target-oriented Sales Executive responsible for converting enquiries and prospective patients into clinic visits and paid wellness programs. The role involves lead follow-ups, patient coordination, explaining services, and maintaining accurate sales records.

Key Responsibilities

• Contact prospective patients generated through Meta ads, calls, referrals, and other channels.
• Understand the customer's concern and explain relevant Healthvadi services.
• Schedule appointments and coordinate clinic visits.
• Counsel prospective patients on available programs, therapy packages, pricing, and payment options.
• Follow up with interested prospects and pending decisions.
• Coordinate with doctors for clinical questions; do not independently diagnose or promise treatment outcomes.
• Maintain lead status, follow-up dates, appointment records, and sales data in the CRM or prescribed sheet.
• Build relationships with existing patients and identify appropriate repeat-service and referral opportunities.
• Meet assigned targets for appointments, clinic visits, conversions, and revenue.
• Submit daily sales reports to the team leader or management.

Candidate Requirements

• Graduate preferred.
• 1–3 years of experience in sales, telecalling, counselling, or customer relationship management.
• Healthcare, clinic, Ayurveda, or wellness sales experience preferred.
• Good Hindi communication and basic English skills.
• Comfortable with phone calls, follow-ups, negotiation, and closing sales.
• Basic knowledge of Google Sheets/Excel and CRM tools.
• Professional, persistent, organised, and target-oriented.

Performance Expectations

• Lead contact and follow-up discipline.
• Appointments booked and patients visiting the centre.
• Conversion rate and revenue generated.
• Accurate CRM records and timely reporting.
• Ethical communication without misleading medical claims.

Application: Candidates should share their CV, relevant sales experience, current salary, and expected salary.

Preferred candidate profile