Walk-in || Sales Support Executive - Admission Counsellor

Sales Support Executive Admission Counsellor

Company: US Accounting Coach
Industry: Education / Professional Training / EdTech
Job Type: Full-Time
Department: Sales & Admissions
Employment Type: Permanent
Work Mode: Work from Office

Job Summary

US Accounting Coach is looking for energetic, confident, and result-oriented Sales Support Executives Admission Counsellors to join our growing admissions team.

The candidate will be responsible for handling student inquiries, understanding candidates' career requirements, providing proper career and course counselling, following up with prospective students, and converting qualified inquiries into enrollments.

This is a sales-oriented counselling role, so candidates should be comfortable with calling, follow-ups, objection handling, achieving admission targets, and maintaining professional communication with prospective students.

Key Responsibilities

• Handle incoming leads and inquiries through phone calls, WhatsApp, CRM, and other channels.
• Understand the candidate's education, experience, career goals, and current employment status.
• Counsel students and working professionals regarding career opportunities in US Accounting & US Taxation.
• Explain course syllabus, practical training, duration, batch timings, fees, certification, examination process, and placement assistance.
• Conduct regular follow-ups with interested candidates and convert qualified leads into paid enrollments.
• Handle candidates' questions and objections related to fees, career opportunities, salary expectations, course suitability, placement support, etc.
• Build trust with candidates through professional and transparent counselling.
• Schedule online/offline counselling sessions whenever required.
• Encourage serious candidates to visit the office for detailed face-to-face counselling.
• Maintain accurate lead status, follow-up dates, remarks, and communication history in CRM.
• Coordinate with the admissions, training, accounts, and support teams after enrollment.
• Follow up on pending admission formalities and fee payments.
• Work towards individual and team admission/closure targets.
• Maintain a professional relationship with candidates from initial inquiry through enrollment.

Candidate Profile

We are looking for candidates who have:

• Strong communication and convincing skills.
• Good telephone etiquette and interpersonal skills.
• Ability to understand a candidate's requirements before recommending a course.
• Confidence in handling sales objections and follow-ups.
• Target-oriented and result-driven approach.
• Basic computer, CRM, WhatsApp, and email communication skills.
• Ability to communicate professionally in English, Hindi, and/or Gujarati.
• Positive attitude and willingness to learn about US Accounting & Taxation career opportunities.

Preferred Experience

Candidates with experience in any of the following will be preferred:

Education Counselling | Admission Counselling | Inside Sales | Tele Sales | Career Counselling | EdTech Sales | Business Development | Student Counselling | Course Sales

Freshers with excellent communication, confidence, and sales aptitude may also apply.

Educational Qualification

Graduate/Postgraduate in any discipline.

Candidates from B.Com, M.Com, BBA, MBA, CA/CS/CMA background or Commerce/Finance background will have an added advantage.

Skills Required

Admission Counselling, Education Sales, Inside Sales, Lead Conversion, Telecalling, Career Counselling, Student Counselling, CRM, Follow-up Management, Negotiation, Objection Handling, Communication Skills, Sales Closing, Business Development.

What We Offer

• Fixed salary with performance-based incentives
• Attractive incentives for achieving admission targets
• Career growth opportunities into Senior Counsellor / Team Leader / Sales Manager roles
• Professional training on US Accounting & Taxation career opportunities
• Supportive and performance-oriented working environment
• Opportunity to work with a growing professional education and career-development organization

About US Accounting Coach

US Accounting Coach provides practical, career-oriented training in US Accounting, QuickBooks Online, and US Taxation. Our training programs are designed for commerce graduates, accounting professionals, CA/CPA/CMA aspirants, and candidates looking to build careers in the US Accounting and Taxation industry.

Our focus is not limited to theoretical training. We emphasize practical learning, career preparation, mock interviews, resume preparation, and placement assistance.