Walk-in || Sales Staff/ CRA/Sales Executive

Job description

Role & responsibilities- Contact - HR - [phone removed]

Customer Service

• To handle customer queries related to product, product availability, pricing information, sizing, material etc.
• To proactively assist the customer in mixing and matching
• To escalate any major customer issues/ feedback to the Store Manager/section Incharge as and when required
• To follow up for the customer orders & accordingly coordinate till the merchandise is delivered to the customer

Sales Target Achievement

• Work closely with the store team to achieve category & store Targets
• To cross sell and upsell within the category and across influence sale by proactive interaction with customers
• To emphasis on add on sales & increase in average bill value.