Walk-in || Sales & Operations Manager

Sales Manager & Lead Follow-Up CoordinatorLead Management: Log, assign & monitor every lead within 1015 mins. Follow-Up: Ensure first response within 1 hour and 100% follow-up compliance. Sales Management: Manage team targets, performance, calls, site visits & closures. Tracking: Maintain Excel/Google Sheet for leads, follow-ups & sales funnel. Reporting: Daily/weekly report on leads, pending follow-ups, conversions & team performance.Accountability: Escalate overdue leads and repeated performance issues to management.

Key KPI: 0 leads untouched for 48+ hours.