Walk-in || Sales Operations Manager - Temporary Structure

Sales & Operations Manager Temporary Structures

Company: Shivji Valji Sheds Pvt. Ltd.
Vertical: Prefabricated & Modular Temporary Structures
Location: Mumbai 
Experience: 3–8 years
Employment Type: Full-time

About the Role

We are looking for a Sales & Operations Manager to drive the complete customer lifecycle for our prefabricated and modular temporary structures business.

The role will involve managing opportunities from lead receipt through quotation, negotiation, order closure and coordination of execution, while maintaining strong relationships with customers and ensuring timely commercial and operational follow-through.

The ideal candidate should be comfortable working with large B2B / industrial customers, managing structured procurement processes, negotiating commercial terms and coordinating across customers, internal teams and vendors.

Key Responsibilities

Sales & Business Development

• Handle incoming leads and enquiries from initial discussion through order closure.
• Understand customer requirements, site conditions, application, specifications and project timelines.
• Coordinate with technical and operations teams to develop appropriate solutions and commercial proposals.
• Prepare and submit techno-commercial quotations and proposals.
• Follow up systematically on enquiries, quotations and pending decisions.
• Identify new business opportunities and support lead generation and business development initiatives.
• Participate in customer negotiations, reverse auctions and online bidding processes.

B2B Customer & Account Management

• Develop and maintain relationships with procurement, projects, commercial and management teams of large industrial and infrastructure companies.
• Handle customers such as L&T, Reliance, JSW and other large EPC, manufacturing, infrastructure and corporate organisations.
• Understand customer procurement processes and ensure compliance with their vendor and commercial requirements.
• Address customer queries and coordinate internally to resolve commercial, technical and operational issues.
• Maintain regular communication with customers throughout the sales and order execution cycle.

Vendor Registration & Procurement Portals

• Manage vendor registration and onboarding with large corporate and institutional customers.
• Handle customer procurement platforms and e-procurement portals such as SAP Ariba and similar systems.
• Manage RFQs, tenders, auctions, bid submissions and related documentation.
• Ensure timely submission of quotations, commercial bids and other customer requirements.

Commercial & Order Management

• Negotiate pricing, payment terms, delivery schedules and other commercial conditions with customers.
• Review and negotiate POs, work orders, contracts and commercial terms in coordination with management.
• Identify deviations between quoted terms and customer POs/contracts and ensure appropriate resolution before order acceptance.
• Coordinate order processing and ensure smooth handover from sales to execution/operations.
• Track order status, billing milestones, collections and customer commitments as required.
• Maintain accurate records of enquiries, quotations, negotiations, orders and customer interactions.

CRM & Sales Operations

• Maintain and continuously update the CRM with leads, opportunities, quotations, follow-ups, probability and closure status.
• Ensure complete visibility of the sales pipeline and upcoming opportunities.
• Prepare regular sales pipeline, enquiry and order status reports.
• Track pending customer actions and ensure timely follow-up.
• Maintain organised documentation of quotations, commercial negotiations, POs and customer communications.

What We Are Looking For

• 3–8 years of experience in B2B sales, sales coordination, commercial operations, business development or order management.
• Experience working with large industrial, infrastructure, EPC, manufacturing or corporate customers.
• Prior experience dealing with organisations such as L&T, Reliance, JSW, Tata, Adani, etc. will be strongly preferred.
• Hands-on experience with SAP Ariba or similar e-procurement / vendor portals.
• Experience in vendor registration, RFQs, tenders, reverse auctions and online bidding.
• Strong understanding of quotations, commercial negotiations, POs, contracts and payment/commercial terms.
• Strong follow-up and customer relationship management skills.
• Ability to understand technical requirements and translate them into a commercial proposal.
• Good negotiation and communication skills.
• Strong attention to detail and ability to manage multiple enquiries and projects simultaneously.
• Proficiency in MS Excel, CRM systems and standard business communication tools.

Preferred Background

Candidates from industrial products, prefabricated structures, temporary structures, construction, EPC, infrastructure, engineering, manufacturing, warehousing or related B2B industries will be preferred.

Experience in a role involving end-to-end ownership of enquiries and customer accounts, rather than purely lead generation or back-office coordination, will be an advantage.