Walk-in || Sales Operations Associate

1. Sales Compensation Operations Analyst

Key Responsibilities:

• Execute monthly compensation cycles including crediting, close-out, adjustments and limiters.
• Perform reconciliation and variance checks before payout.
• Investigate and resolve compensation-related queries.
• Maintain SOPs, controls evidence and exception logs.
• Work with makerchecker controls and support compensation automation.

Experience & Skills:

• 2-8 years in compensation, incentive compensation or finance operations.
• Strong Excel skills with hands-on experience in calculations and reconciliation.
• Exposure to ICM platforms such as Varicent is preferred.
• Strong accuracy and control mindset.

2. Sales Planning Operations Analyst

Key Responsibilities:

• Execute quota loading, in-year adjustments and target-letter issuance.
• Manage territory, account-to-seller alignment and hierarchy changes.
• Maintain position IDs, roll-ups and overlays.
• Resolve planning tickets within defined SLAs.
• Support seller onboarding/offboarding and planning KPI reporting.
• Maintain process documentation and support standardisation.

Experience & Skills:

• 2-8 years in sales operations, sales planning or data operations.
• Advanced Excel skills.
• Experience with quota, territory and hierarchy operations.
• Strong accuracy, reliability and collaboration skills.

3. Backlog Clearance Analyst

Key Responsibilities:

• Screen and segment open cases based on channel, age, exposure and partner.
• Review and close invalid, duplicate, already-paid or out-of-policy cases.
• Follow up on dependencies with relevant client counterparts.
• Research and resolve valid cases as per the standard runbook.
• Prepare exception cases for review and maintain QA evidence.
• Track clearance and dependency progress separately.

Experience & Skills:

• 28 years in dispute resolution, claims, compensation inquiries or transaction operations.
• Experience in case/dispute research, data segmentation and evidence preparation.
• Strong attention to detail, follow-up discipline and sound judgement.