Walk-in || Sales Executive

Roles & Responsibilities

1. Sales & Business Development
• Achieve monthly and quarterly sales targets for beauty and professional salon products.
• Identify and develop new business opportunities with salons, beauty parlours, spas, academies, beauticians, and beauty professionals.
• Generate leads through field visits, phone calls, WhatsApp, social media, referrals, and other business channels.
• Convert enquiries and leads into confirmed product orders.
2. Client Relationship Management
• Build and maintain strong relationships with salon owners, beauticians, beauty professionals, and existing customers.
• Understand customer requirements and recommend suitable products based on their business and service needs.
• Conduct regular follow-ups with existing and prospective customers.
• Handle customer queries, product-related concerns, and service requirements professionally.
3. Product Sales & Demonstration
• Explain product features, benefits, usage, pricing, and available offers to customers.
• Conduct product demonstrations whenever required.
• Educate beauticians and salon professionals on proper product usage and application.
• Promote new product launches, schemes, combo offers, and special promotions.
4. Market Development
• Visit salons, beauty parlours, spas, academies, and other potential customers regularly.
• Identify market trends, customer preferences, competitor products, and pricing.
• Develop new customer territories and increase product penetration.
• Collect and share market feedback with the management team.
5. Order & Collection Management
• Prepare and process customer orders accurately.
• Coordinate with the accounts, inventory, and dispatch teams for timely order fulfilment.
• Follow up on pending payments and outstanding customer balances as per company policy.
• Maintain proper records of orders, payments, follow-ups, and customer details.
6. Sales Reporting
• Submit daily/weekly/monthly sales and activity reports to the reporting manager.
• Maintain accurate records of leads, customer visits, enquiries, conversions, and sales.
• Track individual sales performance against assigned targets.
7. Customer Retention
• Maintain regular communication with existing customers to encourage repeat purchases.
• Identify opportunities for cross-selling and up-selling related beauty products.
• Resolve customer concerns and coordinate with the concerned department for timely solutions.
8. Professional Conduct
• Represent the company professionally while meeting customers and visiting business establishments.
• Follow company pricing, sales, credit, collection, and customer-service policies.
• Maintain confidentiality of company and customer information.
• Perform other sales-related duties assigned by the management from time to time.

Key Performance Indicators (KPIs)

• Monthly Sales Achievement
• New Customer Acquisition
• Lead-to-Sale Conversion
• Repeat Customer Orders
• Product-wise Sales Growth
• Customer Visits & Follow-ups
• Outstanding Collection
• Customer Retention
• Territory/Market DevelopmentRole & responsibilities

Preferred candidate profile

Perks and benefits

Provident fund, Annual bonus, Health insurance