Walk-in || Sales Executive -Experienced in Real Estate sales

Sales Executive -Experienced in Real Estate Sales

Reporting To

Sales Manager / Senior Sales Manager

Job Summary

The Sales Executive will be responsible for generating leads, engaging with prospective customers, conducting project presentations and site visits, and converting prospects into bookings. The role requires strong communication, negotiation, follow-up, and customer relationship skills, along with a good understanding of real estate products and the local market.

Key Roles & Responsibilities

1. Lead Generation

• Generate leads through various channels, including calls, references, digital platforms, walk-ins, and networking.
• Follow up with new and existing leads regularly.
• Maintain accurate records of leads and customer interactions.

2. Customer Handling

• Understand customer requirements, budget, preferences, and property needs.
• Explain project details, specifications, amenities, location advantages, pricing, and payment plans.
• Build and maintain strong relationships with prospective and existing customers.

3. Site Visits

• Schedule and coordinate customer site visits.
• Conduct professional project presentations and property tours.
• Address customer queries and provide relevant information during site visits.
• Follow up with customers after every site visit.

4. Sales & Conversion

• Achieve monthly and quarterly sales targets.
• Convert qualified leads into bookings.
• Negotiate with customers within approved company guidelines.
• Assist customers throughout the booking process.

5. Customer Follow-Up

• Maintain regular follow-ups through calls, WhatsApp, email, and meetings.
• Track customer requirements and their stage in the sales process.
• Ensure timely follow-up on quotations, proposals, bookings, and payments.

6. Market & Competitor Analysis

• Keep updated on market trends, property prices, competitor projects, and customer preferences.
• Share market feedback and competitor information with the Sales Manager.
• Identify new sales opportunities in the assigned market.

7. Documentation & Coordination

• Assist customers with booking forms and required documentation.
• Coordinate with CRM, Accounts, Legal, and other departments for smooth processing.
• Ensure accurate and timely submission of customer documents.

8. Sales Reporting

• Prepare daily and weekly sales reports.
• Update lead status and customer information in CRM/ERP systems.
• Track conversions, follow-ups, site visits, and bookings.

Required Skills

• Excellent communication and interpersonal skills
• Strong convincing and negotiation skills
• Customer relationship management
• Lead generation and follow-up skills
• Target-oriented approach
• Good presentation skills
• Strong networking abilities
• Problem-solving skills
• Ability to work under pressure
• Good knowledge of MS Excel and CRM software

Qualification

• Graduate in any discipline.
• MBA/PGDM in Sales & Marketing will be an added advantage.

Experience

• 15 years of experience in real estate sales preferred.
• Candidates with experience in residential real estate, channel sales, or property sales will be preferred.
• Freshers with strong communication and sales aptitude may also be considered.

Key Performance Indicators (KPIs)

• Monthly and quarterly sales targets
• Number of qualified leads generated
• Site visits conducted
• Lead-to-site-visit conversion
• Site-visit-to-booking conversion
• Booking value
• Customer follow-up efficiency
• Collection/payment follow-up
• Customer satisfaction

Preferred Candidate Profile

A target-oriented and confident sales professional with strong communication and negotiation skills, capable of independently handling leads, conducting site visits, building customer relationships, and achieving real estate sales targets.