PUNE · FULLTIME
Walk-in || Risk Analyst / International Financial Voice Process
Fps Innovation Labs
Pune · onsite · Posted 12d ago
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₹4.0L - ₹4.2L PA1–6 yrsfulltimePune
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Section · 01
About this role
Role & responsibilities
- Review transactions and all available information to understand our customers while respecting all identities.
- Make customer-centric decisions and take the path of least resistance to protect our customers.
- Observe customer transactions to identify fraudulent activities such as account takeovers, friendly fraud, theft, and other similar risks.
- Identify suspicious activities and unusual patterns that could result in fraud, including, but not limited to, AML issues and activities reported by other staff members.
- Take inbound and outbound calls to request additional documents for KYC, compliance, and/or to mitigate risk behaviors.
Preferred candidate profile
- Bachelor's graduation mandatory
- At least 1 year Fraud Prevention / AML / KYC experience
- At least 1 year international BPO experience (Voice/Chat/Email)
- Decent communication Skills
- Max 6 months gap allowed
- Immediate joiners preferred
- Willing to work onsite at Kalyaninagar, Pune
Perks: Both-way Cab | 24x7 Rotational Shifts | 5 Days Working | Incentives & Bonuses
- Monday to Friday
- TIME: 12:00 PM 8:00 PM IST
- VENUE: Redbriks Offices, East Wing, 5th Floor, Marisoft Tower 3, Marisoft IT Tech Park, Kalyani Nagar, Pune 411014
Visit us and bring: Updated CV + Valid ID + a friend too
Send to this email your Full Name + Date + Time of Arrival for attendance: [email removed]
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Section · 02
Skills
International BankingAml KycAnti money launderingdispute managementfraud detectionChargebackcustomer due diligencetransaction monitoringDispute ResolutionFraud ControlCredit Cardsbpoinboundvoice processInsurance