Walk-in || Retainer

Job Title          :           Retainer

Reporting to    :           Associate Process Manager - Operations

Contractual/Full time : 3 Months contract (can be extended based on performance)

Role: Analyst Retainer

Responsible for researching and updating mailing addresses/phone numbers for return packages by analysing API data. Unresolved cases are transferred to the calling team following set guidelines.

Qualification:

B.Sc, B.Com, BCA, BBA - Arts Bachelors degree

Should be Proficient in MS Office

SKILLS:

* Strong online research and data collection abilities.

* Critical thinking, problem-solving, and attention to detail.

* Good written and verbal communication skills.

* Ability to maintain high accuracy and collaborate within a team

* proficiency in MS-Office applications

Shift:

Flexible to work in shifts (Night), as per business requirement

Flexible to work during weekends & holidays (rotational week offs)

Experience: 0-1 year

Location: Personiv an eClerx Company, Tidel Park, Hopes, Peelamedu, Coimbatore.