Walk-in || Retail Sales Executive

Sure. Here is a simple and professional Lenskart Sales Associate JD, aligned with the current role requirements. (LinkedIn)

Sales Associate Lenskart

Job Title: Sales Associate
Department: Retail Sales
Reporting To: Store Manager
Employment Type: Full-Time | On-Roll

About the Role

As a Sales Associate at Lenskart, you will be responsible for providing an excellent customer experience, recommending suitable eyewear products, achieving sales targets, and supporting smooth store operations.

Key Responsibilities

• Welcome and assist walk-in customers.
• Understand customer requirements and recommend suitable frames, lenses, sunglasses, and accessories.
• Promote eye check-ups and guide customers to the clinic.
• Achieve individual and store sales targets.
• Drive sales conversion and customer satisfaction.
• Explain product features, lens options, offers, and benefits to customers.
• Handle billing and POS transactions accurately.
• Coordinate with customers for product pickup and resolve basic customer queries.
• Handle returns professionally and work towards minimizing return percentage.
• Maintain store cleanliness, product displays, and visual merchandising standards.
• Support stock counting, inventory management, and stock replenishment.
• Follow all Lenskart SOPs and operational guidelines.
• Ensure proper handling and security of store products and equipment.

Eligibility & Skills

• Qualification: Minimum ; Graduates preferred.
• Retail/Sales/Customer Service experience preferred; freshers may be considered based on location and requirement.
• Good communication and customer-handling skills.
• Strong sales and convincing skills.
• Customer-focused and result-oriented approach.
• Basic computer/POS knowledge.
• Good grooming and professional attitude.
• Willingness to work in rotational shifts and rotational weekly offs.

Key Competencies

• Customer Service
• Sales & Conversion
• Communication Skills
• Product Knowledge
• Teamwork
• Problem Solving
• Target Orientation
• Adaptability & Learning

Location: As per business requirement
Work Schedule: 6 days working with rotational week-off; shifts are based on store/business requirements. (LinkedIn)Role & responsibilities

Preferred candidate profile