Walk-in || Restaurant Manager

Restaurant Operations

• Manage the complete day-to-day restaurant operations.
• Ensure smooth opening, service, and closing procedures.
• Maintain high standards of food, service, hygiene, and ambience.
• Ensure smooth coordination between Kitchen and Service teams.
• Monitor restaurant performance during peak hours.

Guest Experience

• Ensure excellent guest service and customer satisfaction.
• Personally handle important guests and VIP customers when required.
• Resolve customer complaints professionally and promptly.
• Monitor customer feedback and implement improvements.

Team Management

• Supervise Captains, Waiters, Stewards, and other restaurant staff.
• Prepare and monitor staff duty rosters and shift schedules.
• Ensure proper grooming uniform, attendance, and discipline.
• Conduct staff briefings and operational meetings.
• Train and develop service staff according to restaurant SOPs.
• Identify high-performing employees and recommend career development.

Sales & Business Development

• Monitor daily sales and operational targets.
• Identify opportunities to increase restaurant sales.
• Promote special menus, events,and banquet opportunities.
• Support management in achieving revenue targets.
• Develop relationships with regular and corporate customers.

Inventory & Cost Control

• Monitor food and beverage stock movement.
• Coordinate with Kitchen, Purchase, and Accounts teams.
• Control wastage and maintain portion standards.
• Monitor operational expenses.
• Ensure proper handling of restaurant assets and equipment.

Cash & Billing

• Monitor POS and billing operations.
• Ensure proper cash handling and daily closing procedures.
• Coordinate with Accounts regarding sales and collection reports.
• Ensure discrepancies are immediately reported to management.

Hygiene & Compliance

• Ensure restaurant and service areas maintain high cleanliness standards.
• Ensure staff follow food safety and hygiene procedures.
• Monitor grooming and personal hygiene.
• Ensure compliance with restaurant SOPs and management policies.

Required Skills

• Strong leadership and team management skills
• Excellent communication and guest-handling skills
• Strong knowledge of restaurant operations
• Sales and revenue management ability
• Problem-solving and decision-making skills
• Knowledge of POS and restaurant billing systems
• Inventory and cost-control knowledge
• Ability to manage high-pressure operations
• Professional and positive attitude

Qualification & Experience

• Diploma / Degree in Hotel Management or Hospitality Management preferred.
• Minimum 5 - 8 years of Restaurant / hotel experience.
• Previous experience as Restaurant Manager / Assistant Restaurant Manager / F&B Manager preferred.
• Fine Dining / Casual Dining experience preferred.
• Banquet and event-management experience will be an added advantage.

Candidate Preference

• Trichy-based candidates preferred.
• Immediate joiners preferred.
• Candidates with strong local knowledge and business/customer networks in Trichy will be an advantage.

Manager HR
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[email removed]

Perks and benefits

Free Accommodation, Free meal