Walk-in || Restaurant Captain
The Roy fine dine restaurant · Tiruchirappalli · onsite · Posted 30d ago
₹3.0L - ₹4.2L PA4–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Role & responsibilities
- Welcome guests and provide excellent customer service.
- Ensure smooth coordination between the kitchen and service teams.
- Take customer orders accurately and ensure timely service.
- Coordinate food pickup (Pass Counter) and ensure prompt delivery to guests.
- Verify food quality, presentation, and order accuracy before serving.
- Handle guest complaints professionally and ensure customer satisfaction.
- Maintain cleanliness, table setup, and restaurant service standards.
- Train and guide junior service staff.
- Ensure discipline, punctuality, and proper grooming of the service team.
- Support restaurant operations during peak business hours.
- Follow company SOPs, hygiene standards, and food safety regulations
Skills Required
- Excellent communication skills.
- Strong guest relationship and customer service skills.
- Good knowledge of restaurant service procedures.
- Ability to work under pressure during busy service hours.
- Team coordination and leadership skills.
- Positive attitude and professional appearance.
- Basic communication in Tamil and English is mandatory.
Basic Hindi communication is preferred.
Preferred candidate profile
- Candidates residing in Tiruchirappalli (Trichy) will be given preference.
- Immediate joiners are highly preferred.
Contact - HR - [phone removed]
Perks and benefits
Free meal, Free AccommodationSourced from naukri
Skills
cateringRestaurant managementfood and beverageHotel ManagementHotelQSR