Walk-in || Requirement For Health Officer- Persistancy/Renewals

Role & responsibilities

• Handle inbound and outbound calls to customers and clients.
• Identify the needs of customers, resolve issues, and provide solutions.
• Follow up with customers through calls, emails, and messages to ensure timely renewals
• Upsell other products
• Contact existing customers before policy/subscription expiry.

Preferred candidate profile

• Prior experience with customer service and call centers in relevant job roles.
• Knowledge of CRM practices and systems will be preferred.
• Excellent communication and listening skills with good command of the English language.

Interested candidates can share their profiles at [email removed] and [email removed]