Walk-in || Relationship Manager

Role & responsibilities

*Welcoming the customer on-board and creating a Member Profile.

*Understanding the member choice, expectations and identifying the uniqueness of the Member.

*Searching, screening, short listing, establishing contact, initiating meeting between members and creating success stories.

*Maintaining good rapport with the member; providing the right 'Elite' experience and delivering quality service.

*Managing a set customer portfolio with robust follow up

Preferred candidate profile

• Be fluent in English and the relevant regional language, such as Tamil for Tamil Nadu or Malayalam for Kerala.
• Have outbound call-centre experience.
• Have hands-on dialer experiencemandatory.
• Possess strong communication, persuasion and objection-handling skills.

Have a telesales or sales background.