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    Job · 21543435

    KOLKATA · FULLTIME

    Walk-in || Relationship Manager

    Matrimony.com

    Matrimony.com

    Kolkata · onsite · Posted 1d ago

    Sourced fromNaukri
    ₹2.2L - ₹3.5L PA1–4 yrsfulltimeKolkata

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    Section · 01

    About this role

    What you'll do - Relationship Manager of Bharat Matrimony

    WORK FROM OFFICE IN SALT LAKE SECTOR V Only Tele sales Experience Candidates Need To Apply Qualification:- HS Pass & above Experience:- 1 to 5 years in Tele sales Permanent Job Fixed Salary + Incentive Sunday Weekly Off || Optional Off General Shift Walk in Interview (Venue Details):-Matrimomy.com Limited, Ground Floor, P S Sijan Tech Park, DN52, Street Number 11, DN Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091.CONTACT PERSON -Suvankar Saha: [phone removed] (CALL/WHATSAPP)


    Job Overview:- Assisted Service is a personalized matchmaking service offering assistance to busy professionals or people who need assistance in their partner search. We have efficient Relationship Managers who find joy and pride in helping our members find their soul mates. The Relationship Manager/ Senior Relationship Manager is responsible for understanding customer requirements, meeting service metrics guidelines, retaining customers, converting prospects and assisting them in finding suitable partners.

    • Understanding the customer requirement accurately.
    • Helping customer find suitable profiles keeping in mind their requirements.
    • Delivering quality service to paid members and working closely to maintain a good rapport with them.
    • Searching, screening, short listing, establishing contact, initiating meeting between members and creating success stories.
    • Managing a set portfolio of customers with robust follow up.
    • Excellent verbal & written communication, fluency in the regional language, pro-activeness, listening skills, service orientation, Integrity.
    • Punctuality & Presentation skills.
    • Emotional quotient, Persuasion Skills.
    • Ability to read/interact to understand the client requirements.
    • HS Pass & above
    • Requirements.
    • Punctuality & Presentation skills.
    • High Emotional quotient, Persuasion Skills

    Education and Experience

    • HS Pass & above

    • Experience in Personalized service would be an added advantage.

    Role: Sales Support & Operations - Other Industry Type: BPM / BPO Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Sales Support & Operations Education ;- HS Pass & above , Key Skills Skills highlighted with are preferred key skills Tele sales Outbound Calling Outbound Sales Tele calling Inbound Sales Credit Card Sales BFSI Sales Telecom Sales Insurance Sales Financial Sales Internet Experience in Personalized service would be an added advantage.


    Role Overview:- The Relationship Manager/ Senior Relationship Manager is responsible for understanding customer requirements, meeting service metric guidelines, retaining customers, converting prospects and assisting them in finding suitable partners.


    Key Responsibilities

    • Welcoming the customer on-board and creating a Member Profile.
    • Understanding the member choice, expectations and identifying the uniqueness of the Member.
    • Searching, screening, short listing, establishing contact, initiating meeting between members and creating success stories.
    • Maintaining good rapport with the member; providing the right experience and delivering quality service.
    • Managing a set customer portfolio with robust follow up.

    Skills and Competencies

    • Basic English language, and fluency in Bengali is must, proactiveness, listening skills, service orientation, Integrity.
    • Ability to understand the sales Banking Sales Loan Sales Finance Sales Domestic BPO Domestic Calling BPO Sales Domestic Sales Telemarketing

    Role: Sales Support & Operations - Other Industry Type: BPM / BPO Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Sales Support & Operations Education UG: Any Graduate Key Skills Skills highlighted with are preferred key skills Sales Inside Sales Customer Service Sales Operations Inhouse Sales Tele sales Outbound Sales Upselling Cross Selling Inbound Sales Phone Banking Insurance Sales Banking Sales

    Role: Sales Support & Operations - Other Industry Type: BPM / BPO Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Sales Support & Operations Education : - HS Pass & above Key Skills Skills highlighted with are preferred key skills Inside Sales Sales Customer Service Sales Operations Tele sales Outbound Sales Inbound Sales Upselling Cross Sales Insurance Sales BPO Sales B2C Sales

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    Section · 02

    Skills

    Insurance SalesTelecom SalesCross SellingLoan SalesUpsellingBfsi SalesCredit Card SalesInside SalesBanking SalesSalesB2C SalesInbound SalesOutbound SalesTelesalesBpo SalesDomestic Sales

    Section · Company

    About Matrimony.com

    Matrimony.com

    Matrimony.com

    Internet

    2.8k+

    employees

    1997

    29 years old

    Chennai, Tamil Nadu

    India

    ₹3.6L PA avg

    Avg at Matrimony.com

    ₹2.3L – ₹3.5L PA

    This role

    About

    Online matchmaking & matrimonial services platform

    Industries

    Internet

    Employee ratings

    10 reviews

    4.0/ 5

    Culture

    2.8

    Career growth

    2.7

    Work-life

    2.8

    Employees rate it well for

    Overall Company40Company Culture39

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